In the event that this event cannot be held on the scheduled date due to reasons beyond the organizer¹s control, this event will be postponed to a later date and at such time and place to be advised. As the postponement is due to reasons beyond the organizer¹s control, no refund of registration fees will be given. If you are not able to attend on the new date for the event, you may send a replacement.

Should an attendee decide to cancel their participation in an event, a substitute from the registered attendee's organization is welcomed at no extra charge. Please provide the name and contact info of the substitute attendee at least 3 business days before the event.

If a substitute is not required, the amount of refund will be calculated based on the date of cancellation.

The following refund schedule will apply:

More than 1 month from published event date if payment has been made full refund (minus any applicable bank charges). Otherwise, invoice will be void.

1 month - 21 days before event - 80% of total fee paid OR 20% of outstanding invoiced amount must be paid.

20 - 8 days before event - 50% of total fee paid will be refunded OR 50%

of outstanding invoiced amount must be paid.

1 week or less before event - regrettably, no refund will be given OR full outstanding invoiced amount must be paid.

All written notice of cancellation and replacement must be sent to us by email or fax.

Attn: Account
Fax: +65-6735-4048

OR

Email: accounts@promaxasia.tv